Privacy Policy

CodeLens values the privacy of its customers and clients. "Information" where used means any information voluntarily provided by our clients through any means for carrying out the work as per the business contract. CodeLens may at any time, without prior notice and in its sole discretion, amend this policy. Please keep the latest version of this policy for your reference at all times.

This privacy policy aims to comply with the privacy laws applicable to the personal data we collect and use as part of engagements with our customers and clients, including compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

What Data We Collect

All customer/client information collected shall be used for the purpose it was meant to serve as per agreement. Customer information which includes but is not limited to Non-Public Information (NPI), Personally Identifiable Information (PII) etc. shall be safeguarded using adequate controls and security measures (such as username and password), shared between CodeLens and its clients.

Data we collect from you through our website and platforms include your name, job title, business/company name, email address, phone number, and shipping address. These are details you provide when engaging with us through contact forms, demo requests, or order forms. We may also collect financial information such as credit card number and expiration date for billing purposes and to fulfill customer orders. If we have trouble processing an order, this information is used to contact clients/customers.

Job Applicants

As part of any recruitment process, CodeLens collects and processes personal data relating to job applicants. We will collect your work history, contact details and any other information you have on your CV. We will always be clear about what we are asking for and why, and we will always ask for your consent to provide the information we need to adhere to local employment law.

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.

Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, CodeLens shall use information collected as part of engagement for the following purposes:

• • Providing and managing your account and access to our services
• • Supplying our products and services to you (we require your personal data to enter into a contract with you)
• • Personalising and tailoring our products and services for you
• • To provide clients/customers with information about product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements
• • To assist CodeLens in creating content that is relevant to clients/customers and creating better products and services to meet customer needs
• • To allow clients/customers to purchase, download, and manage product licenses, obtain access to services or otherwise engage in activities selected by clients/customers
• • Replying to emails and inquiries from you
• • Analysing your use of our services and gathering feedback to enable us to continually improve our platform and your user experience
• • To help CodeLens share software, services or product information important to its clients/customers

With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email and/or telephone with information, news and offers on our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. This information shall be compiled and analyzed to enhance our products and services and shall not be used in any way to personally identify our clients/customers without proper consent.

Here at CodeLens we take your privacy seriously and the information we hold about you is confidential. Except as specifically described in this privacy policy, we will not, without clients'/customers' prior consent, sell any information such as Non-Public Information or Personally Identifiable Information to any third parties other than authorized third parties and others involved in the e-commerce distribution chain (e.g., vendors, suppliers, payment processors), which may need access to some of your personal information.

For example, if we ship an order to you, we must share your name and address with a shipping company. We do not give access to data on individual transactions to third parties, other than as described in this privacy policy.

Group Companies

We may share your information with other companies in our group for providing you with our products and services, maintaining your account and monitoring the use of our products and services. This includes our parent companies and its subsidiaries.

Third-Party Service Providers

We may sometimes contract with third parties to supply products and services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

Anonymised Data

We may compile statistics about the use of our services including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

Legal Requirements

We at CodeLens shall ensure to preserve user privacy, however, there are certain circumstances where CodeLens may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our products, services or website. In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority. We will notify you of such disclosures when legally permitted.

Business Transfers

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us. In the event that any of your data is to be transferred in such a manner, you will be notified in advance where possible.

Whenever CodeLens collects sensitive information such as credit card numbers, billing information, and user credentials, such information is encrypted and is protected with industry-standard encryption technology (SSL/TLS). To prevent unauthorized access, maintain data accuracy, and ensure proper use of information, CodeLens has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect in our applications.

All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Access to user data is limited to authorized personnel only and is subject to strict confidentiality obligations. We implement strict access controls to ensure only authorized personnel can access your personal information. Multi-factor authentication and role-based access controls are enforced throughout our systems. We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems.

A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates.

Cookies are used to maintain the identity of users with our site after users log in with a username and password. This allows the users to identify themselves (log in) once rather than multiple times per web session. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you.

Our website may place and access certain first party cookies on your computer or device. First party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of our services and to provide and improve our services. For more information about cookies and how we use them, please see our Cookie Policy which is incorporated into this Privacy Policy by this reference.

You can choose to disable cookies by following the procedure suggested by your particular browser. If you choose to disable cookies in your browser, you may still be able to access our site depending on where you are on our site. Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. Check your browser's help section for instructions specific to your browser.

As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:

• • The right to be informed about our collection and use of personal data
• • The right of access to the personal data we hold about you. You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge
• • The right to rectification if any personal data we hold about you is inaccurate or incomplete. In case a customer or client's personally identifiable information changes (such as zip code, phone, email or postal address), or if a client no longer continues to use the service, CodeLens shall correct, update or delete users' personally identifiable information
• • The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you (We only hold your personal data for a limited time, as explained in section 9, but if you would like us to delete it sooner, please contact us)
• • The right to restrict (i.e. prevent) the processing of your personal data
• • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation)
• • The right to object to us using your personal data for particular purposes
• • Rights with respect to automated decision-making and profiling

We will respond to your request without delay and at the latest within one month of your request. You have the right to withdraw your consent to us using your personal data at any time. You can do this by using the contact details provided in section 12.

How Can You Control Your Data?

When you submit personal data via our services, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).

You may also wish to sign up to one or more of the preference services operating in your country to help prevent you from receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

CodeLens keeping in view the privacy of personal information received from minors/children (individuals under the age of 18), shall not knowingly receive/collect personal information at company portals and websites. Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.

If CodeLens comes to know that there is personal information received from a minor is available at company portals and websites, it shall be deleted promptly from our systems. If you believe we have collected information from your child, please contact us immediately so we can take appropriate action. Parents have the right to review, delete, or refuse further collection of their child's information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. Some or all of your data may be stored outside of the European Economic Area ("the EEA") (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our services and submitting information to us. We may sometimes use third party data processors that are located outside of the EEA. Where we transfer any personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR including using GDPR Compliant suppliers to process and store Personal Data.

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. We only keep your personal data for as long as we need to in order to use it as described above and/or for as long as we have your permission to keep it.

Data will therefore be retained for 2 years following its last use. When data is no longer needed, we securely delete or anonymize it.

Job Applicants

If you've applied for a job with us and you were unsuccessful, we will hold your application data for 8 months from the date of decision and we may contact you with details of relevant posts during that time. At the end of this period, we will delete your information.

If you become a CodeLens employee, the data we gather about you will become part of your employee records. We will inform you during your employment of the retention periods of your data after you leave.

CodeLens uses links to other sites in its websites offered as part of services to different clients. Our platform may contain links to third-party websites, services, or resources that are not owned or controlled by CodeLens. Please note that we have no control over how your data is collected, stored, or used by other websites and we are not responsible for the privacy practices or content of these third-party sites.

We encourage clients/customers to be aware that once redirected to external sites either voluntarily or involuntarily, read the privacy statements of each and every website that collects personally identifiable information. You are responsible for reviewing and abiding by the privacy policies of these third party sites to ensure they comply with data protection. This Privacy Policy applies solely to information collected by CodeLens as part of its engagement of products or services or websites with its customers and clients.

We may change this Privacy Policy from time to time (for example, if the law changes). We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy. Any changes will be immediately posted on our services and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our services following the alterations.

CodeLens ensures to notify changes to its clients in its privacy policy. All such changes are posted as part of this privacy statement, on our website and other places we deem appropriate so our users, customers and clients are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to utilize our users' PII/NPI in a manner different from that stated at the time of collection we will notify users by posting a notice for change on our website for 30 days. We recommend that you check this page regularly to keep up-to-date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

In the event any of the provisions of this privacy policy are held to be unenforceable, the remaining provisions will be unimpaired and the unenforceable provision(s) will be replaced by such enforceable provision(s) as comes closest to the intention underlying the unenforceable provision(s).

CodeLens is committed to ensuring that the collection and processing of data carried out by our platform complies with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications (EC Directive) Regulations 2003. We implement appropriate technical and organizational measures to ensure compliance with these standards and protect your personal information.

You may access our services without providing any data at all. However, to use all features and functions available you may be required to submit or allow for the collection of certain data.

You may restrict our use of cookies. For more information, see our Cookie Policy. However, please note that disabling certain cookies may significantly affect your ability to use certain features of our platform.

Depending on your location, you may have additional privacy rights under applicable local, regional, or national data protection laws. These rights may include the right to know what personal information we collect, the right to access your data, the right to correct inaccuracies, the right to delete your personal information, and the right to opt-out of certain data processing activities. We do not sell personal information to third parties.

Please contact us to exercise your rights or for more information about privacy protections available to you in your jurisdiction. You can use the contact details provided in section 12 of this policy. You also have the right to lodge a complaint with your local supervisory authority if you have concerns about our data processing practices. We will do our best to solve any problems for you.